Returns & Exchanges

At Quilling, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items. If your purchase doesn't fit or meet your expectations, our simple exchange and refund process ensures a stress-free shopping experience.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original packaging with all Quilling tags attached to ensure they are protected during transit.

3

Affix Shipping Label

Download and print your prepaid return shipping label from the portal, then attach it clearly to the outside of your parcel.

4

Drop Off and Track

Hand over your package at any authorized courier location and keep your tracking receipt until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing